For some business owners, the importance of customer reviews is often an afterthought. It is a mistake not to give the reviews importance they require. Reviews are often seen by prospective customers right at their purchase decision point, and negative reviews may be...
The full adoption of chatbots can only happen if and when the technology proves it can provide real problem solutions. For consumers, some of the frequent issues with websites include inability to obtain simple answers, or data that should be readily accessible like...
There are many different reasons why online reviews are essential for your brand. When you are getting many reviews, it improves your visibility as your brand will show up higher on search platforms. Online reviews also help build trust and credibility with potential...
The chatbot market was worth $700 million in 2016 and is growing fast. One advantage of business chatbots is they reduce wait times for impatient customers. Another benefit is personalization. Today’s chatbots are more like people than robots. Chatbots improve...
If you are looking to improve your search engine optimization, implementing videos onto your web site is a great way to improve. Make sure that you understand what your video SEO goals should be: to build links and to increase conversions. Use these videos and embed...
