Does Your Company Really Need a Chatbot?

Does Your Company Really Need a Chatbot?

Chatbots are increasing in popularity and more companies are adopting them in their customer service departments. As the technology advances, chatbots that we think of as of automated chat systems are becoming sophisticated and more capable.  Before you decide to...
Why Are Chatbots Important? Chatbot Learning Center

Why Are Chatbots Important? Chatbot Learning Center

The full adoption of chatbots can only happen if and when the technology proves it can provide real problem solutions. For consumers, some of the frequent issues with websites include inability to obtain simple answers, or data that should be readily accessible like...
6 Reasons to Consider Using a Chatbot on Your Website

6 Reasons to Consider Using a Chatbot on Your Website

There are many different reasons why you should consider using a chatbot on your website. A chatbot helps simplify things for both your business as well as the customer, as they keep things very easy and just provide information. A major advantage of a chatbot is that...
What is Chatbot? Why are Chatbots Important?

What is Chatbot? Why are Chatbots Important?

There is a lot of negative perceptions about chatbots, and that is unfortunate, because many businesses can benefit from using chatbots in their customer service. Chatbots can provide experience to the customers that is engaging and efficient, while being budget...