The Emerging Importance of Chatbots

The Emerging Importance of Chatbots

Chatbots are extremely important when it comes to businesses that have websites. A chatbot is very commonly used for customer service as it can help reduce costs and also limit the number of human agents that you need to hire for customer service reasons. There are...
What is a Chatbot? Why Your Website Must Have it

What is a Chatbot? Why Your Website Must Have it

A chatbot is extremely important when it comes to having a website for your business. It’s an application service that interacts with visitors to your website on behalf of you. They are typically found in any type of business that has a customer service branch....
Does Your Company Really Need a Chatbot?

Does Your Company Really Need a Chatbot?

Chatbots are increasing in popularity and more companies are adopting them in their customer service departments. As the technology advances, chatbots that we think of as of automated chat systems are becoming sophisticated and more capable.  Before you decide to...
Why Are Chatbots Important? Chatbot Learning Center

Why Are Chatbots Important? Chatbot Learning Center

The full adoption of chatbots can only happen if and when the technology proves it can provide real problem solutions. For consumers, some of the frequent issues with websites include inability to obtain simple answers, or data that should be readily accessible like...