THE IMPORTANCE OF CHATBOTS IN THE E-COMMERCE WORLD

THE IMPORTANCE OF CHATBOTS IN THE E-COMMERCE WORLD

 Chatbots are a form of artificial intelligence where the AI engages in conversation with a person for the purpose of customer support. There are many benefits to the use of chatbots. The first is that they can be available twenty four hours a day, seven days a week....
What’s the Importance of Online Reviews?

What’s the Importance of Online Reviews?

 Consumers use online reviews for insight on what to expect from a product or service, so they’re important for all types of businesses. People trust reviews from customers more than the messages from the businesses themselves. They are a form of social proof....