Chatbots are a form of artificial intelligence where the AI engages in conversation with a person for the purpose of customer support. There are many benefits to the use of chatbots. The first is that they can be available twenty four hours a day, seven days a week....
Consumers use online reviews for insight on what to expect from a product or service, so they’re important for all types of businesses. People trust reviews from customers more than the messages from the businesses themselves. They are a form of social proof....
How a website is designed plays a major role in its success, including how it ranks in searches. If a website doesn’t meet all of the SEO requirements, the company will be fighting right from the start for a good online presence. The website represents a...
The use of chatbots has been on the rise. Chatbots seek to emulate human interaction in both voice settings, and with messages. Chatbots are being used in several different areas, including customer service and product recommendation. One advantage of a chatbot is...
According to Planet Marketing, 72% of respondents claimed they would only interact with companies that have received positive reviews. That’s a pretty powerful statistic. Online reviews are one way people can learn about your company. They also increase...
