It’s important to get the most out of your small business’ website. One of the most important things is to make sure your website has a sleek, user-friendly layout that doesn’t come across as too cluttered or chaotic. You should also ensure that it is easy to contact you, which means more than just listing your contact information, especially when dealing with phone call-averse Millennials. This can mean contact forms or chatbots. Social proof, blogs and other tools can help make your website even better.

Key Takeaways:

  • You can use free or for-fee themes on WordPress to give your site a professional look.
  • Add an easy-to-use contact form to your website so customers, especially Millennials, can reach you.
  • Your website should feature social proof, which means testimonials from satisfied customers.

“A professional-looking website makes a great first impression, encourages users to stay on your website longer and presents your business as an industry leader.”

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