Using a chatbot has many benefits including 24 hour customer service. This saves time for not only the customer but you as well. A chatbot is much more cost effective than hiring human workers working around the clock. A chatbot will also offer engagement between you and your customer if no one is available. Chatbot and Facebooks Messenger Ad has been shown to be one of the best combinations of getting your business noticed and engaging users.
Key Takeaways:
- A chatbot is far cheaper than hiring employees to work 365 days a year.
- Facebook Messenger is a great example of a bot experience optimized for mobile, which is where most customers are.
- Facebook Messenger Ads can attract potential customers and then send them to a chatbot.
“They can be able to work and engage with audiences 24 hours a day, 365 days a year.”
