If you are looking to keep your customers then keeping them engaged is the key. You can get them to click on something that you present to them, but the idea is to keep them coming back. Engagement with your customers is necessary even if you aren’t available at all times of the day. There is the option of using AI to communicate with customers, and you can program them to act more like a human so that they still feel like they are being engaged.

Key Takeaways:

  • Successfully keeping customers around can be difficult but engaging them will help.
  • If you are aware of algorithms, you will have a much easier time understanding your customers.
  • You can teach an AI to act just like a human so that people have meaningful interactions at all times.

“Customer engagement is among one of the hallmarks of successful businesses in the twenty-first century.”

Read more: https://www.entrepreneur.com/article/361028